Privacy Policy

MIMIAT HEALTH SL and the Management of Your Information

At MIMIAT HEALTH SL, we are committed to protecting your privacy and managing your personal data securely and transparently. All data collected is processed and stored on AWS servers located in Ireland, within the European Union, in compliance with applicable data protection laws, such as the General Data Protection Regulation (GDPR).

MIMIAT HEALTH SL takes your privacy very seriously. If you have any questions or wish to make a request regarding your information, please contact us at support@mimiathealth.com.

How Does MIMIAT HEALTH SL Collect Your Information?

We collect your information in the following ways:

  • Directly:

    When you register on the app, enter your personal data, or use available features such as symptom tracking, meal logging, or medication recording.

  • Indirectly:

    We may automatically collect data while you use the app (e.g., usage metrics) to improve the user experience. This includes tools such as Google Analytics, which collect interaction metrics, session duration, screens visited, and technical device information (operating system, model). These data are collected anonymously and cannot personally identify you. Before activating this collection, we will inform you and request your consent, as required by law.

How Does MIMIAT HEALTH SL Use Your Information?

We use the information you provide for the following purposes:

  • Account Management:

    Create and maintain your user profile, manage logins, and passwords.

  • Personalization:

    Adapt content and recommendations based on your health conditions and preferences.

  • Health Tracking:

    Enable the logging and monitoring of your progress, such as correlations between symptoms and meals.

  • Future Connectivity:

    Facilitate features like sharing your information with healthcare professionals if you choose to do so in the future.

  • App Usage Analysis:

    Use tools like Google Analytics to understand how you interact with the app and improve its design, functionality, and content.

Important:

All information you provide to MIMIAT HEALTH SL, such as your email, password, or sensitive data, is accessible exclusively to you upon logging into your personal account.

We do not share or process this information with third parties.

However, we use Google Analytics to collect anonymized usage data, such as time spent on the app and screens visited. This information does not include identifiable personal data and is solely used to improve the app's functionality and user experience.

Currently, personal data is accessible only to developers responsible for database management. This access is exclusively for ensuring the app's proper functioning, such as resolving technical errors, debugging specific issues, or performing necessary maintenance tasks. Under no circumstances is this data accessed for other purposes.

Does MIMIAT HEALTH SL Share Your Information with Third Parties?

We do not share your identifiable personal information, such as your email or password, with third parties under any circumstances. However:

  • Service Providers:

    We use services such as Google Analytics to collect and analyze anonymized app usage data. This provider complies with applicable regulations, such as the GDPR, to ensure the protection of your data.

  • Legal Obligations:

    We may be legally required to share your information with legal authorities or courts in specific circumstances.

Will MIMIAT HEALTH SL Share Your Information Without Your Consent?

There are situations where we may be required by law to share your information without prior notice, such as:

  • When requested by legal authorities for crime or fraud prevention.

  • If a court order requires us to disclose information in legal proceedings.

Your Rights Regarding Your Information

You have the right to:

  • Access:

    Request a copy of the data we hold about you.

  • Correction:

    Request the rectification of incorrect data.

  • Deletion:

    Request the deletion of your personal data when it is no longer necessary or when you withdraw your consent.

  • Portability:

    Request that we transfer your data to another organization.

To exercise these rights, contact us at support@mimiathealth.com. We will respond to your requests within the legally established timeframes.

How Does MIMIAT HEALTH SL Protect Your Information?

MIMIAT HEALTH SL adopts strict security measures to protect your information:

  • Data Encryption:

    All sensitive information is encrypted during storage and transmission.

  • Access Control:

    Only authorized personnel can access personal data, and only to ensure the app's proper functioning.

  • Responsible Use of Analytics Tools:

    We configure analytics tools to anonymize data whenever possible, in compliance with applicable regulations.

How Long Does MIMIAT HEALTH SL Retain Your Data?

We will retain your personal data as long as your account with MiMIAT Health remains active. If you choose to delete your account, all your data will be permanently deleted, except for data we are legally or regulatorily required to retain.

Acceptance and Changes to This Privacy Policy

It is necessary for the user to have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, for the purposes, and for the periods indicated. Using the MiMIAT Health app implies acceptance of this Privacy Policy.

We will notify registered users of any changes to this policy. If you continue to use the app after being notified, we assume you accept the updated terms. If you disagree, you may delete your account and all associated data.

MiMIAT Health reserves the right to modify its Privacy Policy at its discretion or due to legislative, jurisprudential, or doctrinal changes from the Spanish Data Protection Agency.