MiMIAT Health terms of use

These terms of use constitute a legal agreement between the user and MiMIAT Health for the use of our mobile application and related services.

1. Acceptance of terms

By using MiMIAT Health services, you accept these terms and conditions. If you do not agree with them, it is better not to use our services. We want you to feel comfortable and secure while using our application, so if you have any questions about these terms, do not hesitate to contact us. Additionally, it is important for you to know that if we continue updating these terms and you continue using our services after those changes, it means you accept the new conditions. Therefore, we recommend reviewing these terms from time to time to stay informed of any updates. We want to ensure that you are always informed and in agreement with our policies. Remember that we are here to offer you the best possible experience, and your understanding and acceptance of these terms help us keep our services operational and safe for everyone.

2. Use of the application

The application is intended for individuals over 18 years old and must be used in accordance with all applicable laws. It is imperative that users understand that the services provided by MiMIAT Health are not designed or intended to offer medical advice, diagnosis, or treatment. MiMIAT Health is not a medical device and is not intended to be used as such. It is essential that users always consult their health professionals for any matter related to their well-being. The information provided through the application is solely for general informational purposes and is not intended to, nor should it, replace professional medical advice, diagnosis, or treatment. Additionally, users are strongly encouraged to seek the guidance of a qualified health professional for any symptom or medical condition. MiMIAT Health emphasizes that health-related decisions should be made in consultation with medical professionals who are trained to provide specific advice based on each individual's personal situation. Under no circumstances should the information contained in the application be used to make medical decisions without first consulting a health professional. The use of the information provided by the application is under the exclusive responsibility of the user, who must act prudently and with discernment when evaluating any health information obtained through the platform.

3. Privacy

User privacy is of utmost importance to us. By using our application, the user grants their consent for the collection and use of information in accordance with our Privacy Policy.

Privacy policy:

  • Information collected:

    We collect personal information that the user provides directly through the application, such as their name, email address, and any other information the user decides to enter into the platform. Additionally, we may automatically collect information while the user interacts with the application, such as data about the device, IP address, operating system, and browser type used.

  • Use of information:

    We use the collected information for various purposes, including: providing and improving our services, responding to user inquiries and requests, sending notifications and communications related to the use of the application, and for other internal operational purposes. We may also use the information to conduct analysis and market studies with the aim of improving the user experience and the functionality of our services.

  • Sharing information:

    We are committed to not sharing the user's personal information with third parties, except in specific circumstances. These circumstances may include the need to comply with legal obligations, protect our rights, or in the context of a business transaction, such as a merger, acquisition, or sale of assets. In such cases, we will always ensure that the shared information is protected in accordance with applicable privacy standards.

  • Security:

    We implement a series of technical and organizational security measures to protect the user's personal information against unauthorized access, alterations, disclosures, or destruction. These measures include the use of encryption technologies, firewalls, and physical access controls to our facilities. Additionally, we conduct periodic audits to ensure that our security practices comply with the highest industry standards.

  • Access and control of information:

    The user has the right to access, correct, update, or delete their personal information at any time. To exercise these rights, the user can contact our support team through the email address provided in our application. We are committed to responding to all requests for access and control of information within a reasonable time frame and in accordance with applicable privacy laws.

  • Information retention:

    We retain the user's personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the information is no longer needed, we will proceed to its secure deletion.

  • Contact:

    For any inquiries or concerns related to our Privacy Policy, or to exercise the user's rights regarding their personal information, please contact our support team at support@mimiathealth.com. We are committed to addressing all inquiries and concerns promptly and professionally.

4. Intellectual property

All intellectual property rights in the application and the content provided by MiMIAT Health are owned by us or our licensors. The user does not have the right to use our content without our express written permission. This includes, but is not limited to, texts, graphics, logos, icons, images, and data compilations. Any unauthorized use of the content may violate copyright laws, trademarks, and other applicable laws.

5. User conduct

The user agrees not to use the application to:

  • Engage in activities for illegal purposes or not authorized by applicable laws and regulations.

  • Attempt to disable, damage, interfere with, or in any way compromise the proper functioning of the application and its components.

  • Impersonate another person, entity, organization, or any other figure with the aim of deceiving, defrauding, or confusing other users or entities.

  • Publish, share, distribute, or in any way disclose content that is offensive, defamatory, invasive of third-party privacy, or that is otherwise harmful, inappropriate, or violent.

  • Send spam, unsolicited emails, or mass messages of any kind that have not been requested by the recipients.

  • Use the application to harass, threaten, intimidate, or in any other way bother other users.

  • Introduce viruses, trojans, malware, or any other type of malicious software that may affect the security of the application or other users' devices.

  • Manipulate, modify, or alter any part of the application, including but not limited to its source codes, interfaces, or any other technical component.

  • Collect, store, or attempt to obtain personal information from other users without their explicit consent.

  • Violate the intellectual property rights of MiMIAT Health or third parties, including but not limited to copyrights, trademarks, and patents.

  • Use the application for any activity related to gambling, betting, or any other activity that is regulated or prohibited by law without proper authorization.

  • Attempt to gain unauthorized access to MiMIAT Health's servers, systems, networks, or databases.

The user understands that non-compliance with any of these conditions may result in immediate suspension or termination of their access to the application, in addition to possible legal actions.

6. Limitation of liability

MiMIAT Health will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use our services. The user understands and agrees that they use the application at their own risk. MiMIAT Health does not guarantee that the services will be uninterrupted, secure, or error-free.

7. Modifications to the terms

We reserve the right to modify these terms at any time. Modifications will take effect immediately after their publication in the application. It is the user's responsibility to periodically review these terms to stay informed of any changes. Continued use of the application after the publication of changes will constitute acceptance of those changes by the user.

8. Termination

We reserve the right to suspend or terminate the user's access to the application at any time, with or without cause, and without prior notice. The user may discontinue the use of the application at any time. The provisions of these terms that, by their nature, should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

9. Applicable law

These terms and any dispute arising from or related to them will be governed and interpreted in accordance with the laws of the Kingdom of Spain, considering all current regulations and laws in Spanish territory. Any dispute, controversy, or claim arising in relation to these terms will be resolved exclusively in the competent courts of the city of Barcelona, Spain, thus ensuring that all parties involved receive a fair trial in accordance with the legal framework established in said jurisdiction.

10. Contact

For any inquiries about these terms, please contact support@mimiathealth.com.